FAQ

Most frequently asked questions and answers


DO WE STILL NEED A PHOTOGRAPHER IF WE HAVE VIDEOGRAPHY?

This is the choice of the client, however we would recommend photography as well as videography. We believe wedding photos are to look back on, whereas wedding videography allows you to relive the day.

IS THERE A COST FOR TRAVEL?

We do not charge for any travel up to a 50 mile radius, further then this we will charge per mile & should the location be a certain distance – we may require overnight accommodation.

CAN WE MEET UP BEFORE THE WEDDING?

If a meeting is required, we do ask for this to be over zoom or a phone call. We feel this is more efficient for both the client and us as videographers. We’re more than happy to jump on a call for whenever is best for you however if the location is not to far away then we are happy to arrange a face to face meeting.

WHAT PAYMENT METHODS ARE AVAILABLE?

We accept bank transfer, debit card, credit card, PayPal & Klarna. Fees may apply with finance options.

IS THERE A DEPOSIT FOR MAKING A BOOKING?

A deposit which goes towards your remaining balance will be required. The remaining balance will then be required to paid two weeks before your booking.

WHAT TIME DO YOU STAY UNTIL AT A WEDDING?

We stay to film the First Dance (and around 15 minutes afterwards), unless there is a request for us to stay later when booking.

HOW LONG WILL IT TAKE TO RECEIVE MY VIDEO?

Unlike most videographers who take aleast 6 weeks, we aim to have the first draft to you within 14 days if not sooner.

DO YOU CAPTURE DRONE SHOTS?

We will capture drone shots where we can unless they are forbidden at the chosen venue.


HOW DO YOU RECORD SOUNDS?

Sound is important for us, so we use various ways in which to record the ceremony and speeches. One of those ways is with the lavalier microphone, which we tend to attach to the groom, vicar, and whoever may be making speeches on the day.


CAN WE CANCEL AFTER BOOKING?

Cancellation can be made at any time, however when the deposit is paid and date confirmed; we cannot refund this after 30days before to your booking.

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